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  1. 13 avr. 2015 · Trainline + Complete Savings Cashback. I was checking out train prices on the trainline app yesterday and I noticed an offer that said you get £30 cashback if you buy a ticket through trainline and sign up to a complete savings subscription. I don't usually buy through trainline as it's more expensive than going direct, but this ad suggested ...

  2. 16 mars 2020 · Trainline may well be bust within a few short weeks as their sales will now begin to dwindle very quickly. It is therefore highly unlikely they will be refunding the cost of a non-refundable ticket. To be clear, the train companies will NOT allow Trainline to refund advance tickets. Trainline have no say in the matter.

  3. 27 mars 2019 · The trainline website states under the refunds section; REFUNDS If you decide not to use your ticket to make all or part of your intended journey then you can apply for a refund from the My Account pages, or through Customer Support within 28 days of expiry of the ticket. Please note, the outward portion cannot be refunded if the return portion ...

  4. 15 mai 2020 · Trainline Refunds. I had booked a off-peak return that was valid for 4 weeks. I used the outward journey a couple of days before the lockdown but I was not able to use the return journey due to the lockdown and restrictions that were placed on travel. I spoke to Trainline but they refused to refund the unused part of the ticket or to offer a ...

  5. 15 oct. 2020 · The Trainline have done nothing wrong, and didn't impose the rules; so they're entitled to be paid for the work they did and admin in refunding the ticket etc. It's likely the train operator will also charge them for the refund itself, so not fair they're out of pocket.

  6. 31 août 2022 · Trainline Refunds - lack of. I booked 2 journeys through Trainline both of which were disrupted by delay or lack of seating, in 1 case by 10.5 hours, and in both cases Trainline has said it is not responsible and referred me to the train operator. In both cases again the train operators have referred me back to Trainline. Catch 22!

  7. 28 janv. 2011 · Posts: 1 Newbie. 28 October 2012 at 4:35PM. I was travelling to Manchester and booked my tickets on trainline.com I received confirmation and went to the station to pick them up on the day of travel. I couldn't find a ticket machine to put my credit card into so one of the station members of staff found one that wasn't broken or being repaired.

  8. 26 févr. 2012 · Trainline Admin fee rip off. ScoobyZ Posts: 488 Forumite. 26 February 2012 at 9:33AM edited 26 February 2012 at 9:38AM. Guy be careful. I ordered some tickets from trainline. I found they were the wrong ones and not an open return. I rang to exchange and pay the difference and they wouldn't do it. I had to return and they deducted £10 off the ...

  9. forums.moneysavingexpert.com › 6456009 › charged-twice-2-x-91-80-on-the-trainlineCharged twice (2 x £91.80) on the Trainline!

    27 juin 2023 · Charged twice (2 x £91.80) on the Trainline! Today I had to book a last minute trip for tomorrow. To my horror I have been charged twice on the Trainline after I tried booking an off peak return that should have cost £91.80. But the page timed out and I had to start again.

  10. 11 mai 2022 · Trainline are the retailer, not Thameslink - you need to take it up with the Trainline. Why anyone uses the Trainline is beyond me, given they slap on extra fees to tickets and it's not that railcards can't be bought online as there is an official website for them which is pretty user friendly.

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