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Royal Mail's retail compensation policy for lost items ; Royal Mail's retail compensation policy for damage ; Royal Mail's retail compensation policy for delay ; My item hasn’t arrived yet, what should I do?
Royal Mail Print Assist. Royal Mail Print Assist allows you to print your labels instantly as you generate labels in Click & Drop, with no clicks required. With Print Assist, any time you generate a label in Click & Drop, it will print automatically. For this feature to be activated, you will first need to contact our Shipping Support team.
You can request a free ‘proof of posting’ at a Collect+ store or Post Office when you hand over your letter or parcel for posting. You can also obtain a digital proof of posting on the Royal Mail App. Available for any prepaid postage, this is a really helpful feature giving extra reassurance when dropping off an eligible item in a Parcel ...
Can I redirect mail on behalf of someone else? You can’t arrange a Redirection for people who don’t live at the same address as you, unless there are special circumstances. We understand there are many things to organise when taking responsibility for someone’s affairs. If someone has passed away, moved into a residential nursing / care ...
The Postcode Address File is a database of all Delivery Points in the UK and is used to enable Royal Mail to deliver all mail efficiently. For this reason any building that is not capable or receiving a delivery of mail cannot be added to the file. For example, fields or agricultural buildings. The above also applies to any New Build properties.
How can we help? * Indicates a required field. Your claim reference number *. Your claim reference number will start with 6 numbers, a dash followed by another 6 numbers. Example reference numbers are: 200101-123456, 200216-111222, 200101-012345. Can you provide proof of posting? Can you provide proof of posting?
The easiest methods of doing this are via Royal Mail Click and Drop or via the Post Office ® as outlined below. You will need to complete a customs declaration (CN22 or CN23) for any gifts and goods sent abroad. Items sent without a customs declaration (CN22 or CN23), associated electronic pre advice, or are incorrectly or partially completed ...
Postbox removal and relocation. We are committed to retaining our ‘six days a week’ collection from all our 115,000 postboxes. In the UK, we have one of the highest numbers and densities of postboxes in Europe and this hasn’t...
2. Download our online prices pdf, 2.66 MB. Prices for parcels with postage paid through Royal Mail Click & Drop, Royal Mail Online postage and online channels such as eBay, Amazon and PayPal are found in the Royal Mail online price guide. This handy guide contains online prices for our UK and International parcels including Standard, Signed ...
You should use an approved shipping solution to print a customs declaration (CN22 or CN23) and capture the electronic customs data. It is your responsibility to ensure the customs declaration is completed correctly. This includes a description of the goods, their weight and value. Businesses customers must also include their GB EORI number.
