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  1. Cookie Category Details ; Strictly necessary: Strictly necessary cookies are essential to enable you to move around this Website and use its features and/or services.

  2. Herm. Yes 1. No. Yes 3 – Delivery within two working days by 5.30pm. No. 1 Customers posting gifts or goods to the Channel Islands must fill in a customs declaration form and attach it to the parcel. This isn’t necessary for letters and parcels that only contain documents. For items with a value up to £270 use customs declaration form CN22.

  3. 2nd Class Signed For from £2.55. Parcels. 1st Class from £4.09. Tracked 24 from £4.25. 2nd Class from £3.25. Tracked 48 from £3.39. Online prices shown. View our online price guide pdf, 2.36 MB. View our Post Office price guide pdf, 2.74 MB.

  4. Search. How much does it cost to send a postcard? It costs the same to send a postcard as it does to send a letter. The cost depends on whether you are sending 1st Class, 2nd Class, within the UK or abroad. Check our prices and look out for the 'letter' sizes and weights.

  5. Royal Mail Print Assist allows you to print your labels instantly as you generate labels in Click & Drop, with no clicks required. With Print Assist, any time you generate a label in Click & Drop, it will print automatically. For this feature to be activated, you will first need to contact our Shipping Support team.

  6. Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...

  7. Providing evidence for an existing claim. If we’ve been in touch to ask for evidence for an existing claim - proof of posting / proof of value / photos of damaged item etc - the quickest way to send it is by completing our online form. You’ll need your claim reference number, this will be in the letter / email we sent.

  8. Address your mail fully and clearly and always include the zip code or postcode and the country in English. The country must be written on the last line of the address in CAPITALS rather than using abbreviations. (See Address formats for specific countries). Please also check the size and weight restrictions for the country you are sending to ...

  9. Help with Price Finder. Please use our price finder tool to calculate the cost of sending your parcel or letter. You can also see our current postage prices as a PDF here. If you're ready to send you can pay for and print your postage now using Send an Item with Click & Drop.

  10. Royal Mail Customer Services. To make a complaint call us on 03457 740740 or complete our dedicated form here . Should you wish to cancel your complaint, you can do so here . You can also write to us, please read the important message here before doing so. If you choose to write to us, please ensure you give us as much detail as possible.

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