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Get help with customs declaration forms, including when to use them, which countries require them and what to include on the form.
Find out how to make a claim with Royal Mail and information on our compensation policies.
Get help and support with our Redelivery service, including help with item reference numbers, and cancelling or changing a redelivery.
If we were unable to deliver an item to your address, we'll leave a 'something for you' card. This explains how to arrange a redelivery or collect your item.
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Royal Mail styleguide. Cookies Policy. Cookies are small text files stored by your device when you access most websites on the internet.
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Get help with your tracking reference number for UK and international deliveries, including what to do if you've lost your number, or it isn't recognised.
