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Welcome to JFK Parking. Save time and money by prepaying online for our Blue, Yellow, Orange, Red, and Long Term Lots. Book at least 24 hours ahead to ensure your spot and avoid paying a higher rate. Reserve your stay today.
- Manage Booking
Prebooked Parking in all of the garage parking lots at JFK.
- Create Account
Yes, text me up-to-date on parking news, potential offers...
- Terms and Conditions
The Port Authority of New York and New Jersey’s JFK Airport...
- FAQs
We will need details of which airport/parking lot you used,...
- Manage Booking
JFK Airport
- General Questions
- Online Pre-Booking Questions
- Making Your Parking Booking Online
- Managing Your Online Parking Booking
- At The Parking Facilities
Who do I contact if I am mischarged or wish to make a complaint?
Please send your concern to parkingcustomerservice@abm.com. We will need details of which airport/parking lot you used, when you entered and exited the parking lot, your license plate number, and any back up documentation you may have, such as parking tickets, receipts, or online booking documentation. For parking rate clarification or general inquiries, please call JFK at 718-244-4168, EWR at 973-961-6421/6422, or LGA at (718) 533-3850 or 317-610-0970.
What do I do if I forgot my QR code or cannot pull it up on my phone?
The system should recognize your plate and open the gate at both the entry and exit. If you arrive with a different plate, or your plate is misread by the system, scanning the QR code will allow you to enter the lot. If you do not have your QR code with you, please hit the call/help button and the control room will allow you to enter under the reservation and avoid a second fee.
I do not have a credit card – how can I pay for my parking? Can I pay by debit card?
Yes, if there is a Visa or Mastercard logo, it will be accepted if you prebook or pay at the exit.
I prepaid for my parking online; do I have to go to a specific parking lot and can I change the lot if my terminal changes?
You must park in the lot that you booked for. You will not need to go to a specific space in that parking lot if you have a standard reservation. You must enter the garage in the lane designated for “Prebooking.” If you paid for a Premium Reserved space, follow the signs leading to the Premium Reserved Parking designated space in the lot specified on your booking, and leave a printout of your reservation on the dashboard. In every case, your online reservation will be emailed to you and will...
I entered a different license plate online than the car I will now be driving to the airport. What happens?
Your confirmation email includes a QR code which can also be used as an entry method. You can present this under the reader at the barrier to gain access to the parking lot. If you need to change plate, please review your reservation confirmation and you will see a link to revise your booking and update your plate. Please keep the QR code handy as you may still need it to enter the lot under your reservation. Note: The Federal Circle and Discount lots at JFK, and some temporary lots at LGA an...
I need a receipt for my parking. How do I get one?
If you made an online reservation, your confirmation email is considered your receipt. If you need a receipt for an exit payment, please email parkingcustomerservice@abm.comto request a copy. Please provide which airport, your license plate, the transaction date, and the transaction amount.
How do I book parking online?
Step 1: Log on to the Airport website (click here). Insert your date and time of arrival at the parking facility and your date and time of departure from the parking facility as well as the terminal you will be travelling to/from on into the boxes provided. For a listing of airlines in each terminal (click here). Click on the Book Now button. Step 2: The system will check parking availability and pricing for the dates and times specified and all available options will display: 1. Display the...
What if I don't receive a booking confirmation email?
Please check spam and junk as your email settings may not have allowed it into your inbox. Please check to see if your credit card has been charged. If so, then please send an email to parkingcustomerservice@abm.comand provide your plate, name, type of credit card you used with only the last four digits (and the date that you made the booking), and if you noted your reservation number from the booking process – that number as well. We will be able to search and update any email error and rese...
I have a question about the pre-booked parking charge on my card. What should I do?
Email parkingcustomerservice@abm.comand note your prebooking number in the SUBJECT line, and in the body of the email, note your concern and provide any additional information about your concern.
Do I have to pay a fee to amend or cancel my booking?
There is no fee for amending or cancelling your booking. Please note that if you’re making an amendment to your reservation that will change the price, your original reservation will cancel itself and a new amended reservation will populate and will be at the current prebook rate. The original reservation will be fully refunded within 3-5 days and the amended reservation will be fully charged and be your only active reservation. You should receive a new confirmation email as well. Please note...
What happens if I arrive before the entry time I specified when making my booking online?
Prebookers are allowed to enter two hours earlier than their booked time and exit two hours after their booked time as a courtesy. If you enter more than two hours early, you will need to pull a ticket to enter the lot. Upon exiting, DO NOT insert the ticket. Instead, hit the call/help button and the control room will charge for the early entry at the ½-hourly rate for that lot, up to the maximum daily prebook rate.
What happens if I arrive at the entry to my pre-booked parking facility and a sign says that it's full?
A lot may close to "drive-up" traffic, but you will be allowed in with your reservation. Should there be a needed situation to not allow prebookers into their booked lot, the prebookers will be redirected to a different lot and the reservation will be honored. You will need to enter that lot through the Prebook lane (NOT the E-ZPass lane) and pull a ticket. When you get to the exit, do NOT insert the ticket. Please hit the call/help button on the exit machine and let our staff know that you h...
What happens if after entering the parking facility I need to leave and re-enter the parking lot again?
Once your vehicle is detected exiting the parking facility, your pre-booking will be treated as being complete. When re-entering, you will need to enter through the Prebook lane (NOT the E-ZPass lane) and pull a ticket. When you get to the exit, do NOT insert the ticket. Please hit the call/help button on the exit machine and let our staff know that you have a reservation that can be applied.
Prebook online at least 24 hours in advance to secure your spot and avoid higher drive-up parking rates. Book your reservation now at Kennedy , Newark Liberty , and LaGuardia to begin saving. For a full breakdown of parking rates at Kennedy, Newark Liberty, and LaGuardia, click on the links below.
Prebooked Parking at JFK Airport. Please enter your booking reference and the e-mail address you entered when you booked. Booking Reference * Email * Continue. Prebooked Parking in all of the garage parking lots at JFK.
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