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28 janv. 2011 · 28 October 2012 at 3:35PM. I was travelling to Manchester and booked my tickets on trainline.com I received confirmation and went to the station to pick them up on the day of travel. I couldn't find a ticket machine to put my credit card into so one of the station members of staff found one that wasn't broken or being repaired.
25 mars 2019 · Trainline Refund - Due to emergency. This weekend my partner and I were supposed to take a trip to Winchester but unfortunately he had to be rushed to A&E due to a back injury so we were unable to make the trip. I livechatted with Trainline and they refused to give us any money back as they were advanced single tickets (non-refundable) that had ...
15 oct. 2020 · The Trainline have done nothing wrong, and didn't impose the rules; so they're entitled to be paid for the work they did and admin in refunding the ticket etc. It's likely the train operator will also charge them for the refund itself, so not fair they're out of pocket.
27 juin 2023 · Charged twice (2 x £91.80) on the Trainline! RealGem Posts: 569 Forumite. 27 June 2023 at 5:54PM edited 27 June 2023 at 7:36PM. Hi. Today I had to book a last minute trip for tomorrow. To my horror I have been charged twice on the Trainline after I tried booking an off peak return that should have cost £91.80.
The tickets the trainline send you SHOULD work the tube ticket gates. That's not to say they will, but that is the way they should work. You don't get separate tickets If they don't the gate staff should let you through. There is a symbol printed on the tickets (sorry, forgotten what it is) that indicates tube validity. If thetrainline have ...
11 mai 2022 · Problem with Railcards bought from The Train Line. When I recently renewed our Railcards for 3 years, I happened to use The Train Line (hoping to use a discount code, which didn't work). Having then used the clunky process of linking them to our Thameslink keyGo Smartcards (which had worked perfectly well with the old Railcards), I found that ...
13 juil. 2024 · if your railcard has disappeared from the trainline app, and trainline claim there is no railcard associated with your email, it may be because the email you used to sign up to the railcard is the default "hide my email" address created by apple to avoid spam. This will cause you to not get any of the emails sometimes too.
13 avr. 2015 · Trainline + Complete Savings Cashback. I was checking out train prices on the trainline app yesterday and I noticed an offer that said you get £30 cashback if you buy a ticket through trainline and sign up to a complete savings subscription. I don't usually buy through trainline as it's more expensive than going direct, but this ad suggested ...
31 août 2022 · Trainline Refunds - lack of. I booked 2 journeys through Trainline both of which were disrupted by delay or lack of seating, in 1 case by 10.5 hours, and in both cases Trainline has said it is not responsible and referred me to the train operator. In both cases again the train operators have referred me back to Trainline. Catch 22!
21 sept. 2006 · yes, I received a refund from trainline. I stupidly managed to book a return ticket the wrong way round (ie. leaving from the station I wanted to arrive in and vice versa!) I thought it was all ok tbh. I called the customer service and was refunded onto my card pretty quickly.