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  1. TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week. Simply type the details of your inquiry in a message and it will be sent to a human agent. Messaging here is asynchronous (non-live), so you can close the app or go about your day while the agent works towards finding you a resolution.

  2. No, I have called a few times and there is no plan for Telus TV to carry the Bravo channel, the only solution is Hayu if you do not wish to change service providers. All other TV service providers seem to offer the new Bravo channel. If you call in to Telus customer support - they can provide Hayu at no additional cost.

  3. Rendez-vous à n'importe quel bureau de Postes Canada et informez l'employé que vous retournez de l'équipement résidentiel à TELUS. Mentionnez le numéro de retour PR142924. Postes Canada vous fournira une étiquette de retour prépayée, avec l'adresse TELUS déjà imprimée dessus (sans frais). REMARQUE : Pour tout retour d'équipement ...

  4. 19 mai 2023 · @Oleginza Wrote: I called Telus CS at 8.55AM Mountain time and they hanged up on me, saying that I need to call during "regular office hours". Is this for real? Per TELUS's contact information, Technical support Call us at 1-888-811-2323 Hours 24/7 . However, for Account, billing & sales support Call us at 1-888-811-2323 Hours Monday to Sunday ...

  5. 17 sept. 2024 · I subscribed to Optik TV about 2 weeks ago, I took the Essentials, no frills. Now, I would like to customize my channel selection (I get 5 picks), but I can't seem to do it online. When I select my Optik TV service from MyTelus, I simply get a note saying that "To manage your current package, please call 1-888-811-2323". See screenshot.

  6. Westvan1. Friendly Neighbour. Options. August. Yes, my August bill went up by $3 compared with July. I am in a 3 year locked in contract. Eventually a Telus Agent refunded the $3 and also gave a $100 credit against my account at my request, as they had broken the contract.

  7. Yep, it's all included. The website plan terms state: "Includes texts sent to a Canadian, U.S. or Mexican phone number while in Canada, the U.S., or Mexico, and texts received while in Canada, the U.S., and Mexico. Includes calls made from Canada, the U.S., and Mexico to Canadian, U.S. and Mexican numbers." View solution in original post.

  8. 1 févr. 2023 · Scams involving non-TELUS entities (Revenue Canada, Service Canada, etc.) You may receive a perceived scam call involving a different company or entity such as the Canada Revenue Agency or Service Canada. In may cases, call recipients are told that they've been reported to be owing money or in recent contact with someone confirmed to have COVID ...

  9. forum.telus.com › t5 › HomeTELUS Rewards

    8 févr. 2022 · TELUS Rewards. TELUS Rewards is TELUS' award-winning loyalty program for TELUS Home Solutions customers in Alberta and British Columbia. Designed to engage and celebrate our valued TELUS customers - the TELUS Rewards program has now expanded to include new and existing customers that have only one eligible TELUS service!

  10. Options. May - edited August. Contact The TELUS Management Team. Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to @TELUS_Support or send us a PM / DM to our Twitter / X or Facebook pages. Alternatively, you can contact our TELUS Management Team here.