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Conceptualized as ‘ghost work’, this rapidly growing, platform-based work is largely unseen: workers are unable to speak with managers, do not get feedback, and lack labour protections. How do these specific work conditions influence ghost workers’ well-being? About the project.
Ghost work is work performed by a human, but believed by a customer to be performed by an automated process. [1] The term was coined by anthropologist Mary L. Gray and computer scientist Siddharth Suri in their 2019 book, Ghost Work: How to Stop Silicon Valley from Building a New Global Underclass. [2]
Alongside the scientists, there are thousands of low-paid workers whose job it is to classify and label data - the lifeblood of such systems. But increasingly there are questions about whether ...
Selon une étude citée par le chercheur de Microsoft, 8% des Américains auraient déjà été des «ghost workers». Au niveau mondial, en particulier dans les pays en voie de développement, ils seraient extrêmement nombreux. Ils utilisent notamment la plateforme Amazon Mechanical Turk, du numéro un mondial de l’e-commerce. Il suffit de ...
In the spirit of Nickel and Dimed, a necessary and revelatory expose of the invisible human workforce that powers the web—and that foreshadows the true future of work. Hidden beneath the surface of the web, lost in our wrong-headed debates about AI, a new menace is looming.
13 mai 2019 · “Ghost work” is anthropologist Mary L. Gray’s term for the invisible labor that powers our technology platforms. When Gray, a senior researcher at Microsoft Research, first arrived at the ...
29 août 2019 · Armies of workers help power the technological wizardry that is reshaping our lives – but they are invisible and their jobs are precarious.
