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A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.
Our customer service team is the engine that drives our mission to be Earth’s most customer-centric company. Our team supports customers in 16 languages from more than 130 locations around the globe. Our world-class customer relationship management systems and innovative self-service solutions are used by millions of customers each day on our ...
29 nov. 2023 · As a customer service representative, your main job is to serve customers. Customer service reps work for most any business that engages with customers, including retail stores, banks, and insurance companies. Their primary tasks may include greeting and communicating with customers in person, by phone, or by computer via chat or email.
Customer Service Representative : 147 offres d'emploi disponibles sur Indeed.com. Customer Service Representative, Customer Support Representative et bien d'autres : postulez dès maintenant !
Le présent modèle de fiche de poste de Représentant du service à la clientèle a été optimisé à des fins de publication sur des sites d’annonces ou des pages d’emploi en ligne. Vous pouvez modifier ce fiche de poste de Représentant du service à la clientèle en y insérant des tâches et fonctions clés pour votre rôle.
customer success manager (H/F) responsable du service clients (H/F) représentant du service à la clientèle (H/F) Que fait concrètement un Client Service Agent ? Découvrez la carrière d'un Client Service Agent, ses missions et les compétences nécessaires à ce métier.
26 juin 2023 · It’s not enough to close out interactions with customers as quickly as possible. Your team has to be willing to take the time to listen to and fully understand each customer’s problems and needs. 3. Attentiveness. The ability to truly listen to customers is crucial to providing great service for a number of reasons.
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