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31 janv. 2024 · Learn the steps to get a license for customer service in different industries, such as insurance, banking, or health care. Find out how to prepare, register, take, and maintain the exam for your license.
Représentant du service client (CSR) Un représentant du service client (Customer Service Representative), également appelé « agent », travaille dans un centre de contact et aide les clients à résoudre leurs problèmes.
2 févr. 2024 · Learn what a licensed customer service representative does, what skills and qualifications you need, how much you can earn, and how to get started in this career.
Learn the steps to become a customer service representative, including education, skills, experience, and certifications. Find out the career outlook, satisfaction, and personality of this field.
Découvrez comment devenir Customer Service Representative, les compétences et les études nécessaires pour réussir, et le niveau de rémunération auquel vous attendre à chaque étape de votre carrière.
1. Earn a High School Diploma or GED. 2. Develop Your Skills for Continued Career Growth. 3. Obtain Professional Certification or Licenses. 4. Gain Experience Through On-The-Job Training. 5. Stay Up-To-Date With Regular Training. 1. Earn a High School Diploma or GED.
26 sept. 2022 · 1. Customer Service Certification. Whether you’re new to customer service or an experienced rep, a customer service certification offers a real world environment to hone your skills. Many certifications are offered online or in-person with instructor-led classes tailored to your organization's specific goals.
